What Is an Employee Assistance Program (EAP)?

An employee assistance program (EAP) supports and guides employees with workplace or personal issues. These programs are designed to provide confidential counselling services in the workplace, helping address problems affecting an employee’s performance or mental health. 

At E.L Blue, we act as an outsourced employee assistance counselling service for your organisation. We focus on supporting your employees holistically, helping to build healthier workplaces and personal support systems. 

Issues EAP Counselling Can Address:

Workplace Stress

Conflict Resolution

Grief and Loss

Mental Health Concerns

Family and Relationship Issues

Career and Life Transitions

Benefits of Employee Assistance Counselling for Employers & Employees

For Employers

Improved Productivity

Employees who feel heard and supported by their organisation are more engaged and productive at work.

Reduced Absenteeism

Supporting employees’ mental health and workplace concerns early on decreases the time needed off work.

Better Employee Retention

When employees feel valued by their organisation, they are more likely to stay on the job.

Better Culture in the Workplace

 EAP counselling services help create a culture of care and support, adding to the workplace culture.

For Employees

Confidential Support

Having a support system where employees can receive confidential counselling services helps build trust.

Work-Life Balance

EAP counselling services help improve work-life balance as they address any work-related issues or personal issues that may be hindering this. 

Improved Mental Health

Employees will feel their mental well-being is supported, helping to improve their mental health.

Personal Development

Employees who feel supported can focus on personal development and their mental well-being.

Why Choose E.L Blue’s Employee Assistance Services?

Local Expertise

Our employee assistance professionals offer confidential counselling services and guidance across a wide range of industries in Australia.

Confidential and Flexible

We offer face-to-face counselling or online services depending on what works best for your organisation.

 Tailored Solutions

Whether employers are seeking short-term or long-term employee assistance counselling services, we tailor our solutions to match your needs.

Holistic Approach

Our services go beyond confidential counselling services by offering holistic well-being programs, workshops, and resources.

Extensive Coverage

We provide confidential support for personal issues, work/life balance, relationships, work-related issues, critical incidents, financial and legal concerns, and more.

How E.L Blue’s Employee Assistance Counselling Works

1. Initial Consultation

We work closely with your organisation to tailor employee assistance counselling programs to your specific needs. Based on what is required, we set up programs and processes in place to streamline the counselling process.

2. Counselling Process
  • Employee Access: Employees can directly access counselling by booking with us for a face-to-face session or online. 
  • Confidential Sessions: We provide your employees with complete confidentiality, ensuring they feel supported and that their privacy is protected.   
  • Follow-Up Support: We offer additional resources and follow-up sessions to ensure continued well-being.
3. Reporting for Employers (Without Breaching Confidentiality)

We provide regular, anonymised reports on the progress of our employee assistance counselling program to help employers gain insights into how they can improve their workplace culture.

Ready to Support Your Workplace? Talk to Our Team Today

As a leading outsourced HR service company in Australia, our team of employee assistance professionals are here to help your employees thrive. With the right support and proactive approach to workplace wellbeing. Get in touch with our team today.

Hear From Our Clients

4.4
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Francesca Mauri
23:55 13 Oct 24
Highly professional and reliable hr services!
Adina Berg
01:05 17 Sep 24
Great team to work with, very knowledgeable.
Linh Nguyen
06:19 30 May 24
Very professional HR team
Linh Nguyen
06:18 30 May 24
Mathieu Jones
01:59 06 Sep 20
Great team to work with
Mark Lee
00:02 12 Aug 20
Our company has worked with E.L Blue for last 6 years. We have been satisfied with their professional and enthusiastic cooperation all the time and also appreciate their team's close relationship with our employee and proper/timely advice. Especially we have really good experience with working with Greg who is a General Manager of EL Blue. Actually he has conducted a very important role to our company for going through the difficult situation with his invaluable dedication/advice. Unless we had his support, it would have been very hard to accomplish that project. Once again, we express our appreciation to his effort and help. All the best to Greg and his team. Most of all, Stay safe and healthy !
Bhauna Singh
06:20 21 Jul 20
E.L Blue is an organisation you want to work with and for. The principal values of how this business was established are instilled within its team. The business has various trusted advisors that ensure the clients are receiving the best service and advice from years of experience and collaboration. The training and development they put into keeping their employees and clients up to date are not like any business, it all about resolving issues and providing valuable business support. When clients come on board they stick around for a long time and this shows the value E.L Blue brings to any business big or small.
Tellus Trading
06:24 16 Jul 20
It has been great to work with such a professional human resource management business. Very responsive and knowledgeable.
Grant
06:09 16 Jul 20
This is a very professional outfitThe team that runs our Human resource function are very knowlegable.It is great to have an HR input that really contributes to our company's success and profitability
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Frequently Asked Questions about Employee Assistance Counselling

Is employee assistance counselling confidential?

Yes, all sessions are confidential, and no information is shared with employers without employee consent.

How can employees access counselling services?

Depending on what service program employers select, we can offer face-to-face or online counselling.

What is the cost of setting up an EAP counselling service?

Costs vary based on the number of employees and services required. Contact us for a tailored quote.

What are your service areas?

We provide employee assistance services and other outsourced HR services to businesses in Sydney and Perth.