
What Is an Employee Assistance Program (EAP)?
An employee assistance program (EAP) supports and guides employees with workplace or personal issues. These programs are designed to provide confidential counselling services in the workplace, helping address problems affecting an employee’s performance or mental health.
At E.L Blue, we act as an outsourced employee assistance counselling service for your organisation. We focus on supporting your employees holistically, helping to build healthier workplaces and personal support systems.
Issues EAP Counselling Can Address:

Workplace Stress

Conflict Resolution

Grief and Loss

Mental Health Concerns

Family and Relationship Issues

Career and Life Transitions
Benefits of Employee Assistance Counselling for Employers & Employees
For Employers

Improved Productivity
Employees who feel heard and supported by their organisation are more engaged and productive at work.

Reduced Absenteeism
Supporting employees’ mental health and workplace concerns early on decreases the time needed off work.

Better Employee Retention
When employees feel valued by their organisation, they are more likely to stay on the job.

Better Culture in the Workplace
EAP counselling services help create a culture of care and support, adding to the workplace culture.
For Employees

Confidential Support
Having a support system where employees can receive confidential counselling services helps build trust.

Work-Life Balance
EAP counselling services help improve work-life balance as they address any work-related issues or personal issues that may be hindering this.

Improved Mental Health
Employees will feel their mental well-being is supported, helping to improve their mental health.

Personal Development
Employees who feel supported can focus on personal development and their mental well-being.
Why Choose E.L Blue’s Employee Assistance Services?

Local Expertise
Our employee assistance professionals offer confidential counselling services and guidance across a wide range of industries in Australia.

Confidential and Flexible
We offer face-to-face counselling or online services depending on what works best for your organisation.

Tailored Solutions
Whether employers are seeking short-term or long-term employee assistance counselling services, we tailor our solutions to match your needs.

Holistic Approach
Our services go beyond confidential counselling services by offering holistic well-being programs, workshops, and resources.

Extensive Coverage
We provide confidential support for personal issues, work/life balance, relationships, work-related issues, critical incidents, financial and legal concerns, and more.
How E.L Blue’s Employee Assistance Counselling Works
1. Initial Consultation
We work closely with your organisation to tailor employee assistance counselling programs to your specific needs. Based on what is required, we set up programs and processes in place to streamline the counselling process.
2. Counselling Process
- Employee Access: Employees can directly access counselling by booking with us for a face-to-face session or online.
- Confidential Sessions: We provide your employees with complete confidentiality, ensuring they feel supported and that their privacy is protected.
- Follow-Up Support: We offer additional resources and follow-up sessions to ensure continued well-being.
3. Reporting for Employers (Without Breaching Confidentiality)
We provide regular, anonymised reports on the progress of our employee assistance counselling program to help employers gain insights into how they can improve their workplace culture.


Ready to Support Your Workplace? Talk to Our Team Today
As a leading outsourced HR service company in Australia, our team of employee assistance professionals are here to help your employees thrive. With the right support and proactive approach to workplace wellbeing. Get in touch with our team today.
Hear From Our Clients
Book Your Free Audit Today
Frequently Asked Questions about Employee Assistance Counselling
Is employee assistance counselling confidential?
Yes, all sessions are confidential, and no information is shared with employers without employee consent.
How can employees access counselling services?
Depending on what service program employers select, we can offer face-to-face or online counselling.
What is the cost of setting up an EAP counselling service?
Costs vary based on the number of employees and services required. Contact us for a tailored quote.
What are your service areas?
We provide employee assistance services and other outsourced HR services to businesses in Sydney and Perth.